In An Accident That Wasn’t Your Fault? What To Do Next

Being involved in a car accident is bad luck. But when it wasn’t even your fault, the situation can feel especially frustrating. Not only did you not cause it, but you also now have the hassle of dealing with vehicle recovery, repairs and tussling with the other person’s insurer.

Except you don’t.

With the right support in place, you can get back on the road quickly, safely and with as little inconvenience as possible.

Here’s what to do next and how a car accident management company like EvolveArc can help take the weight off your shoulders.

The Immediate Moments After An Accident

This bit is down to you but as long as you stay calm and follow some straightforward steps it will be dealt with quickly. First things first, check everyone is safe and call the emergency services if there are any injuries. If it’s a minor bump, and it’s safe to do so, move the vehicles out of the way of traffic.

Next, swap details with the other driver(s). You’ll need names, contact numbers, insurance details and the make and model of the other vehicles. Take photos of any damage and note anything else that might help your case like road conditions, witnesses and any dashcam footage.

Contact A Car Accident Management Company

This is where things get a little easier. Instead of contacting your insurer first, get in touch with a car accident management company like EvolveArc. If the accident wasn’t your fault we’ll deal with the claim, speak to the other party’s insurer, provide a like-for-like courtesy vehicle and arrange for your vehicle to be repaired at one of our centres.

We’ll handle all the calls and admin, so you don’t have to spend hours on the phone or chase multiple people for updates.

Benefits Of Using Car Accident Management Services

When you go through your insurer you often have to do a lot of the organising yourself which can add an extra layer of stress to your situation. When you choose EvolveArc, all you need to do is make a single phone call and we take care of the rest. We offer:

• Vehicle recovery
• Supply of a suitable replacement vehicle during repairs
• Liaison with insurers
• Expert vehicle repair to manufacturer standards
• Guaranteed work using genuine parts
• Constant updates so you always know what stage your repair is at

Don’t Worry About The Costs (If It Wasn’t Your Fault)

If the accident clearly wasn’t your fault you shouldn’t have to pay a penny. The cost of repairs, the replacement car and any other claims will typically be covered by the at-fault party’s insurer. This means no excess to pay, no loss of your no-claims bonus and no unexpected bills.

Unfortunately, despite the fact it wasn’t your fault there’s a chance your premiums will increase slightly when it comes to renewal. It seems unfair but insurers base their calculations on the probability of you being involved in another accident. Even when you didn’t cause it, the fact you were involved in an incident means statistically speaking, you’re more likely to have another.

Stay Informed And Ask Questions

Accidents are unsettling and the last thing you need is added confusion. A good car accident management company will keep you informed throughout the entire process, answer your questions and make you feel supported from start to finish.

If you’ve been in an accident that’s not your fault, let EvolveArc take the strain. We’ll get you back up and running in no time.

Get in contact with the team at EvolveArc today!

​Image source: Canva