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What Does A Car Accident Management Company Actually Do?

Written by Jack Thomas | Jun 19, 2025 10:24:12 AM

Most drivers assume their insurer is the first port of call after an accident. But there is another way. Accident Management Companies (AMCs) offer an alternative and streamlined approach to claims management.

There’s often a complex network of people and organisations to go through after an accident – the police, third party insurers, witnesses, recovery and repair services, legal representatives and so on. When you deal directly with your insurer, you may have to coordinate all these different parts, too.

With an AMC, their main priority is helping you through the repair and claims processes as smoothly as possible. You make one phone call, and they handle the rest, minimising the disruption caused by the accident and freeing up your time to get on with your daily activities.

Another key reason to go through car accident management services is to avoid unnecessary increases in your premium or the loss of your no-claims discount. If it wasn’t your fault, and you use an AMC, it leaves your insurance unaffected.

Advantages of Using an Accident Management Company at a Glance

  1. 360° service – They handle the entire process for you from start to finish
  2. No effect on insurance premium – If the accident wasn’t your fault and you use an AMC, your insurance remains untouched
  3. Legal protection – An AMC will help you claim all financial costs and deal with legal issues

Claims Assistance

An AMC offers complete car accident claims management as part of its service, dealing with the insurer on your behalf. They’ll also advise you on any documentation and evidence you need to gather.

Coordination With Multiple Stakeholders

The AMC will act as an intermediary among the many parties involved in an accident, saving you both time and stress. They often have strong partnerships with repair shops, legal professionals, recovery services, and other specialists, which makes them adept at handling all aspects of your post-accident journey more effectively.

Vehicle Recovery and Repair Coordination

AMCs work closely with recovery services to remove your vehicle from the accident site and bring it to a repair centre. They also work side by side with the repair centres, keeping a close eye on quality and the use of approved parts. In the case of EvolveArc, we have our own dedicated and specialist repair centres, which enable us to keep tight control over your repairs and streamline the entire process.

Provision of Replacement Vehicles

While your vehicle is being repaired, the AMC will arrange for a courtesy car for the duration of the repair to minimise any disruption to your personal or business activities.

Legal Services

Some accident repair services can help with claims of uninsured loss, such as out-of-pocket expenses or loss of earnings in the case of a non-fault accident. When dealing directly with an insurer, these things may sometimes be overlooked.

At EvolveArc, we offer a comprehensive accident management service. All you need to do is call our dedicated team to get the ball rolling, and we handle everything else. We process your claim for you, arrange recovery and repairs, and provide you with a courtesy car while they’re carried out. We also keep you fully informed at every stage, so you always know the current situation.

Get in contact with the team at EvolveArc today!

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